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  • General

  • Shipping & Delivery

  • Charging & Installation

  • Warranty & Return

General
  • How do I charge a lithium battery?
  • Are Lithium Batteries Safe?
  • What vehicles/devices are these batteries compatible with?
  • Why choose LiFePO4 over traditional lead-acid batteries?
  • Will this battery fit my vehicle?
  • Does this battery include a built-in BMS (Battery Management System)?
  • Can I use my existing lead-acid battery charger?
  • Can this battery handle cold weather?
  • How do I recycle this battery?
  • Is Tykool battery available to use in my e-bike?
General
  • Do you ship internationally?
  • Where are the orders shipped from?
  • What are the order processing and shipping times?
  • Can I choose the Carriers?
General
  • How do I install the battery?
  • How long does the battery hold a charge when not in use?
  • Why is my battery not charging?
General
  • What is the warranty?
  • Can we get a return or refund?
  • What does the warranty include?
  • How long will it take to receive a refund after the refund review?
  • Can I return the product myself?

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